License packs
Leverage advanced features on your Synology products with various license packs. Choose any of the licenses below to learn more about how to enrich your Synology product’s capabilities.
Get more from your warranty plan
Activate Extended Warranty Plus within 90 days of your device purchase1 to extend its original limited hardware warranty, complementing it with premium services designed to save you time when you most need it.
Extended coverage
Rely on up to five years of Synology-certified support.2
Expedited service
Handle returns directly with Synology.
Optional advanced replacement
Receive a replacement unit before sending in your current one.
Add peace of mind to your investment
Extend your warranty an additional two years for up to five years of protection,2 maximizing return on investment with ensured high-quality performance.
Direct, one-stop service
Extended Warranty Plus provides a seamless support process. Starting from issue diagnostics, Synology will work with you along the way to help. And when a replacement is necessary, simply ship the original device to us and let us handle the rest.3
Minimize disruptions with faster replacements
Reduce downtime to a minimum when disaster strikes with an optional advanced replacement service. Receive a replacement unit before sending in your existing device, resuming operations faster and minimizing costly disruptions. Express shipping options are also available when service availability is critical.4
Replacement issued
Step 1
Receive replacement unit from Synology
Step 2
Transfer essential data and services
Step 3
Return faulty unit within 28 days
Check your eligibility
Extended Warranty Plus is available in select regions. Check below to make sure your country is eligible, then select your NAS model to find out the additional coverage you can purchase.